Effective Date: November 4, 2024
Welcome to Citizen Law Associates. These Terms and Conditions ("Terms") govern your use of our website (the "Website") and the legal services we provide. By accessing our Website or engaging our legal services, you agree to be bound by these Terms. Please read them carefully.
By accessing, browsing, or using this Website, or by engaging our legal services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.
These Terms constitute a legally binding agreement between you and Citizen Law Associates. We reserve the right to modify these Terms at any time. Your continued use of the Website or services after changes indicates acceptance of the modified Terms.
Citizen Law Associates is a law firm providing legal services in Pakistan and the United Kingdom. We offer legal representation and advice in various practice areas including but not limited to:
Our services are subject to separate engagement letters and fee agreements. These Terms govern general website use and preliminary interactions; specific legal services are governed by formal engagement agreements.
IMPORTANT: Use of this Website, submission of information through contact forms, or informal communications with our firm does NOT create an attorney-client relationship.
An attorney-client relationship is established only when:
Until these steps are completed, you are not our client, we do not represent you, and we have no duty to protect your interests or maintain confidentiality beyond general professional obligations.
Do not send us confidential information until an attorney-client relationship has been established. Information sent before establishing relationship may not be protected by attorney-client privilege.
Information on this Website???including blog posts, articles, FAQs, service descriptions, and other content???is provided for general informational purposes only and does NOT constitute legal advice.
Legal advice depends on specific facts and circumstances of your individual situation. General information cannot replace personalized legal consultation. Do not rely on website content as legal advice without consulting with a qualified attorney about your specific matter.
Laws change frequently, and information on this Website may not reflect the most current legal developments. We make no warranties about accuracy, completeness, or currentness of website content.
When you submit a consultation request through our Website:
Where we offer free initial consultations:
Before commencing legal representation, we will provide:
Your signature on the engagement letter, along with our acceptance, creates the attorney-client relationship.
Our fee structures vary by matter type and may include:
Hourly Billing: You pay for time spent on your matter at our standard hourly rates, which vary by attorney experience and practice area.
Flat Fees: Fixed fee for specific services (e.g., document review, contract drafting, simple legal filings).
Retainer Fees: Advance payment held in trust and applied to future services as work is performed.
Contingency Fees: For certain cases, we may work on contingency basis (percentage of recovery). Available only where permitted by law and ethical rules.
Hybrid Arrangements: Combination of fee structures tailored to specific matters.
Costs and Disbursements: In addition to legal fees, you are responsible for costs including court filing fees, expert witness fees, investigation costs, travel expenses, photocopying, courier services, and other reasonable expenses incurred on your behalf.
As our client, you agree to:
Our representation is limited to matters specifically described in your engagement letter. Unless expressly agreed in writing:
We conduct conflicts checks before accepting new clients. We cannot represent you if:
If conflicts arise during representation, we will notify you and may need to withdraw from representation in accordance with professional conduct rules.
We maintain strict confidentiality of all client information in accordance with:
We will not disclose your confidential information except:
We communicate via email, phone, postal mail, video conferencing, and in-person meetings. By engaging our services, you consent to communication through these channels.
Email Security: While we use reasonable security measures, email is not completely secure. Do not send extremely sensitive information via unencrypted email. For highly confidential matters, we can arrange secure communication methods.
Response Times: We strive to respond to client communications within 24-48 hours during business days. Urgent matters should be marked as urgent or communicated by phone.
You may use this Website for:
You agree NOT to:
Violation of these prohibitions may result in termination of access and legal action.
All content on this Website is owned by Citizen Law Associates or our licensors and protected by copyright, trademark, and other intellectual property laws. This includes:
You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works, or exploit any Website content without our prior written permission, except:
"Citizen Law Associates" and our logo are trademarks. Unauthorized use of our trademarks is prohibited and may violate trademark laws.
If we allow user comments, reviews, or testimonials on the Website:
Our Website may contain links to third-party websites, resources, or services. These links are provided for convenience only. We do not endorse, control, or take responsibility for:
Your interactions with third-party websites are governed by their own terms and privacy policies. We encourage you to review them before providing any information.
This Website and its content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
We make reasonable efforts to ensure Website accuracy, but we do not guarantee that content is accurate, complete, current, or free from errors.
Legal information on this Website is general in nature and may not apply to your specific situation. Laws vary by jurisdiction and change over time. Information provided:
DO NOT make legal decisions based solely on Website content. Always consult with a qualified attorney about your specific circumstances.
Legal matters are inherently uncertain. We cannot and do not guarantee specific outcomes, results, or success in legal matters. Each case is unique and depends on specific facts, applicable law, judicial discretion, and many factors beyond our control.
Past results described on our Website do not guarantee similar outcomes in future cases. Previous case results may not be indicative of future results.
To the fullest extent permitted by law:
For Website Use: Citizen Law Associates, its partners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website, including but not limited to:
Our total liability for any claims arising from Website use shall not exceed the amount you paid us for services (if any) or ??100 / PKR 10,000, whichever is greater.
For Legal Services: Our liability for legal services is governed by your engagement letter and applicable professional indemnity insurance. Nothing in these Terms limits our liability for:
You agree to indemnify, defend, and hold harmless Citizen Law Associates, its partners, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
We reserve the right to:
Termination does not affect any obligations that by their nature should survive termination (indemnification, disclaimers, limitations of liability, governing law).
We may withdraw from representing you if:
Withdrawal will be conducted in compliance with professional conduct rules, providing you reasonable notice and opportunity to obtain substitute counsel, and protecting your interests to extent possible.
You may terminate our representation at any time, but remain responsible for fees for work already performed.
These Terms are governed by the laws of:
Any disputes arising from these Terms or Website use shall be subject to the exclusive jurisdiction of:
For legal services, jurisdiction and governing law will be specified in your engagement letter based on the nature of your matter.
If you have complaints or disputes regarding our services or Website:
If informal resolution fails, you may file formal complaints with:
Pakistan:
United Kingdom:
We are willing to engage in mediation or arbitration to resolve fee disputes or service complaints where appropriate and both parties agree.
Our practice is governed by professional conduct rules including:
These professional obligations may impose duties or restrictions beyond these Terms, including:
Citizen Law Associates operates under the following regulatory frameworks:
Our lawyers in Pakistan are:
Our UK operations comply with:
We shall not be liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including:
During force majeure events, we will make reasonable efforts to continue serving clients and minimize disruptions.
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at: /privacy-policy
By using our Website or services, you consent to data practices described in the Privacy Policy.
We strive to make our Website accessible to all users, including those with disabilities. If you experience accessibility barriers on our Website, please contact us so we can assist you and work to improve accessibility.
We are committed to complying with accessibility standards and regulations applicable in Pakistan and UK.
Our Website is intended for users 18 years of age and older. If you are under 18, you may use the Website only with involvement of a parent or guardian. We do not knowingly collect information from individuals under 18 without parental consent.
Legal services for minors will be provided through parents, guardians, or court-appointed representatives as required by law.
Testimonials on our Website are from actual clients (with their permission) but may not be representative of all client experiences. Results described are specific to particular cases and should not be taken as guarantee of similar results in your case.
Legal outcomes depend on unique facts, applicable law, evidence, and many variables. Each case is different, and past success does not ensure future results.
You are responsible for ensuring accuracy of information you provide to us. Providing false, misleading, or incomplete information may:
After your matter concludes:
We maintain professional indemnity insurance as required by law and professional regulations. This insurance covers claims arising from professional negligence in providing legal services, subject to policy terms and conditions.
We are required to comply with anti-money laundering and counter-terrorism financing regulations in Pakistan and UK. This means:
These obligations are legal requirements we cannot waive.
These Terms, together with our Privacy Policy and any engagement letter, constitute the entire agreement between you and Citizen Law Associates regarding Website use and preliminary interactions.
For legal services, the engagement letter takes precedence over these general Terms if any conflict exists.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable while preserving their intent.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Waiver of any term must be in writing to be effective.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to successor entities or affiliated law firms with notice to you.
Section headings in these Terms are for convenience only and do not affect interpretation.
These Terms may be translated into other languages for convenience. In case of any discrepancy between the English version and translated versions, the English version shall prevail.
For questions about these Terms and Conditions, please contact us:
Citizen Law Associates
Pakistan Office:
4-5 First Floor, Al-Useed Center
6-Fane Road, Opposite Best Western Hotel
Lahore, Pakistan
Phone: +92-42-99214245
Email: info@citizenlawassociates.com
UK Office:
Cranbrook House, Suite 3A
61 Cranbrook Road
Ilford, London, IG1 4PG, UK
Phone: +44-20-8514-4170
Email: info@citizenlawassociates.com
By using our Website or providing your email address, you consent to receive electronic communications from us including:
You can opt out of non-essential communications but must continue to receive service-related communications if you're our client.
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Citizen Law Associates except the attorney-client relationship created through formal engagement for legal services.
Provisions of these Terms that by their nature should survive termination shall survive, including: intellectual property rights, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.
By using this Website or engaging our services, you acknowledge that:
Last Updated: November 4, 2024
These Terms and Conditions protect both you and our firm by establishing clear expectations and legal framework for our interactions. If you have questions about any provision, please contact us before using the Website or engaging our services.
Thank you for choosing Citizen Law Associates. We look forward to serving your legal needs with professionalism, integrity, and dedication.
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